Customer Service

Q:

What is TrimDay?

A:

TrimDay is the most effective natural weight loss supplement on the market today. TrimDay is the only clinically developed diet supplement that contains Hoodia, Advantra-Z and Green Tea extract. These 3 ingredients work in combination to help you lose weight fast and feel great, without feeling deprived. And unlike other weight loss products, TrimDay does NOT contain Ephedra – a potentially dangerous stimulant.

Q:

What is Hoodia & How Does it Work?

A:

Hoodia is a much talked about, fascinating new discovery in the fight to lose weight. Extracted from the Hoodia Cactus, it works as a natural appetite suppressant; tricking your body into thinking it’s full. It contains a previously unknown molecule called P57 that fools your brain into thinking you’re full. Normally your brain senses the increase in glucose (sugar) that happens when you eat, but P57 is about 10,000 times as active as glucose. With P57, your brain actually believes and then behaves as though you have already eaten! In clinical trials volunteers who sat around all day reading, eating and watching TV were shown to burn up on average 1,000 calories more a day than the control group.

Q:

What is Advantra Z & How Does it Work?

A:

Advantra Z is a patented formula that helps to increase your metabolic rate while providing positive results in maintaining and improving lean muscle tissue. Advantra Z® is a natural extract of the Chinese herb zhi-shi (bitter orange). This extract contains alkaloids that increase the metabolic rate, and also increase the rate of breakdown of stored fat in the body. Because Advantra Z increases the availability of fat for breakdown, the body has access to greater amounts of energy. This increase in energy means that you can sustain the physical activity needed to build and tone muscle tissue.

Q:

What is Green Tea Extract & How Does it Work?

A:

Green Tea has been known for years as a powerful antioxidant, but it also helps to naturally and safely boost your metabolism, reduce food cravings and increase energy. A study published in the American Journal of Clinical Nutrition indicated the polyphenols (antioxidants) in Green Tea work to speed up the levels of fat oxidation and fat burning. With Green Tea, your metabolism gets a powerful boost in the fight to lose weight! These same polyphenols also help control the craving for sweets and other snack foods after eating a meal. This means you can eat less and still feel full.

Q:

How Do You Take TrimDay?

A:

TrimDay works best when you take 2 capsules a day – 1 in the morning before breakfast and 1 more in the afternoon. TrimDay is effective for most people when they take the first capsule in the morning an hour before eating breakfast. Take the next capsule in the afternoon between meals. This way TrimDay will help you to feel satisfied and energized all day long.

Q:

Is TrimDay Safe?

A:

TrimDay is very safe – it is an all natural, Ephedra-free, natural weight loss supplement. However, TrimDay does contain some caffeine and should not be taken by individuals wishing to eliminate this ingredient from their diet. If you have any concerns, we recommend checking with your physician before beginning any weight loss regiment.

Q:

How Much Weight Can I Expect to Lose?

A:

Healthy weight loss is generally recognized at no more than 1-2 pounds per week. However, there is not an exact answer to this question. Your amount of weight loss is affected by many factors such as individual body metabolism, body type, amount of food consumed and exercise levels. As always, please consult with your physician before starting any new health care regiment.

Q:

What Sort of Diet & Exercise Program Should I Follow?

A:

We recommend combining a sensible diet with a light to medium exercise program to maximize the effectiveness of TrimDay. Please consult with your physician before starting any new health care regiment.

Q:

What is the TrimDay AutoShip Program?

A:

Q:

How Did I Sign Up for the TrimDay AutoShip Program?

A:

By signing up for a trial of TrimDay you will be automatically enrolled in the TrimDay AutoShip Program. Unless you call to cancel we will automatically ship you a month supply of TrimDay and charge your credit card $58.90. When you placed your free trial order you were informed that you are signing up for the TrimDay AutoShip Program, and you were notified of the Terms & Conditions which you agreed to by completing your order.

TrimDay Trial customers are notified of their membership in the TrimDay AutoShip Program in the THREE following ways:

1. Terms & Conditions as stated on our website.

2. Order confirmation and “welcome” email reminds customers they are enrolled in the TrimDay AutoShip Program.

3. Written documentation of the TrimDay AutoShip Program which is mailed with free trial shipments.

Click here for complete Terms & Conditions.

Q:

What if I am Not Completely Satisfied with TrimDay?

A:

You can stop the TrimDay AutoShip Program at any time. Just contact our Customer Service Team at (888) 694-4171, email service@trimday.com or visit www.slsmembers.com to cancel your Membership.

Q:

How Do I Return My Order of TrimDay?

A:

We believe in our Member’s complete satisfaction. This is reflected in our 30-Day Satisfaction Return & Refund Policy. Click here for the complete Return & Refund policy.

Q:

What is Your Contact Information?

A:

Our Customer Service Team may be reached toll free at (888) 694-4171 or by email at service@trimday.com. Our Customer Service Center is open Monday through Friday from 9 AM to 5 PM EST.